Hint: Use 'j' and 'k' keys
to move up and down

Chris Karnes

What a CMS Won't Do For You

Excellent article on why a CMS isn’t enough. UX designers need to customize the CMS experience for content creators.

The UX Chameleon and Its Multidisciplinary Skin

"Among the many disciplines involved in the creation and development of a product or service, user experience design is the one of the few that relates to everyone. The UX designer, then, is often asked to create deliverables that help the entire team visualize what is being built. This level of adaptation is normally something for which only chameleons are renowned."

Excellent video from Brian Solis and Jesse James Garrett on User Experience. This provides us an understanding of the current state of UX today and its role in the future of business.

(Source: briansolis.com)

B2B Customer Experience: Many are failing